Soft Skills Burnout: Why Employees Know How to Speak but Still Fail to Connect
For years, organisations have invested heavily in soft skills training. Employees attend workshops on communication, presentation skills, leadership, emotional intelligence, and professional etiquette. They learn how to speak confidently, deliver polished presentations, and communicate professionally.
Yet, despite all this training, many workplaces face a surprising problem.
Employees know how to speak, but they struggle to connect.



