
Oriel Academy
Oriel Academy is an executive coaching organisation offering training programmes in Crisis & Media Management, Communications & Soft Skills, Patient Relationship Management ( PRM) and ORM.
Since its inception over two decades ago, Oriel has served blue-chip clients across various sectors, including BFSI, Oil & Gas, Maritime, Healthcare, Infrastructure, Chemicals and Aviation, by providing cutting-edge customised programmes through its proprietary methodology of applied learning.
Oriel’s clientele for dedicated Workshops includes names such as American Express Bank, Newgen Software, Aztecsoft, Unit Trust of India, Indian Oil Tanking Ltd, Jotun Chemicals,Aquapharm, Gulbrandson Chem, Maritec NV, Andromeda
Shipping, Jet Airways, L & T, TATA Telecom, Karvy Group to name a few.
Introducing Bonding! The Training Module Patient Relationship Management
Why is there a need to relook at Patient RelationShip Management
A Conversation between Oriel Academy's Facilitators
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The Silent Cost of Poor Communication: How Companies Lose Clients Without Realising It
When businesses lose a client, the immediate assumption is often that the price was too high, the competition was stronger or the product…
Read moreCrisis Communication in the WhatsApp Era: Why Rumours Spread Faster Than Official Statements
A decade ago, when a company faced a crisis, the first concern was often the next day's newspaper headline or the evening television…
Read moreSoft Skills Burnout: Why Employees Know How to Speak but Still Fail to Connect
For years, organisations have invested heavily in soft skills training. Employees attend workshops on communication, presentation skills, leadership, emotional intelligence, and professional etiquette.…
Read moreAgentic AI in Customer Communication: Helpful Assistant or Reputation Risk?
Artificial intelligence has already transformed customer communication. Chatbots answer questions, automated emails provide updates, and AI tools help businesses respond faster than ever…
Read moreThe Rise of Camera Leadership: Why Executives Need Media Skills Even Without TV Interviews
For a long time, media training was associated with television interviews. It was something reserved for CEOs appearing on business news channels, company…
Read moreWhy Hospitals Are Training Staff in Communication Before Technology
Healthcare is becoming more advanced every year. Hospitals are investing in artificial intelligence, digital records, robotic surgeries, smart monitoring systems, and automated patient…
Read moreWhen a Screenshot Becomes a Crisis: The New Rules of Reputation Management
A few years ago, reputation crises usually started with news reports, public statements, or large-scale controversies. Today, a single screenshot can do the…
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