Oriel Academy
Oriel Academy is an executive coaching organisation offering training programmes in Crisis & Media Management, Communications & Soft Skills, Patient Relationship Management ( PRM) and ORM.
Since its inception over two decades ago, Oriel has served blue-chip clients across various sectors, including BFSI, Oil & Gas, Maritime, Healthcare, Infrastructure, Chemicals and Aviation, by providing cutting-edge customised programmes through its proprietary methodology of applied learning.
Oriel’s clientele for dedicated Workshops includes names such as American Express Bank, Newgen Software, Aztecsoft, Unit Trust of India, Indian Oil Tanking Ltd, Jotun Chemicals,Aquapharm, Gulbrandson Chem, Maritec NV, Andromeda
Shipping, Jet Airways, L & T, TATA Telecom, Karvy Group to name a few.
Introducing Bonding! The Training Module Patient Relationship Management
Why is there a need to relook at Patient RelationShip Management
A Conversation between Oriel Academy's Facilitators
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Listening First: A Human Approach to Handling Patient Complaints in Hospitals
Hospitals are places where people come during some of the most stressful moments of their lives. Patients may be in pain, families may…
Read moreProfessional Presence: The Soft Skill That Quietly Shapes Career Growth
Technical expertise is frequently seen as the primary factor influencing success in the majority of workplaces. People prioritize credentials, experience, and task performance.…
Read moreFrom Emails to Presentations: How Professionals Can Improve Workplace Communication
Today, communication takes many various forms in most organisations. A professional may start the day by responding to emails, go to a few…
Read moreWhy Good English Alone Is Not Enough for Corporate Communication
Many professionals believe that if their English is strong, their workplace communication will automatically be effective. After all, English has become the common…
Read moreApology or Explanation? Choosing the Right Message During Reputation Damage
Every organisation eventually faces a difficult moment. A service failure, a public complaint, an operational issue, or a misunderstanding can quickly attract attention.…
Read moreThe First 24 Hours of a Corporate Crisis: What Leaders Must Communicate
In today’s fast-moving digital world, a corporate crisis can unfold within minutes. A customer complaint can go viral, an operational issue can attract…
Read moreCamera vs Conference Room: Why Leaders Communicate Differently on Media Platforms
A lot of business executives are self-assured presenters. They are adept at managing internal presentations, client conversations, and boardroom meetings. However, things can…
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