Oriel Academy
Oriel Academy is an executive coaching organisation offering training programmes in Crisis & Media Management, Communications & Soft Skills, Patient Relationship Management ( PRM) and ORM.
Since its inception over two decades ago, Oriel has served blue-chip clients across various sectors, including BFSI, Oil & Gas, Maritime, Healthcare, Infrastructure, Chemicals and Aviation, by providing cutting-edge customised programmes through its proprietary methodology of applied learning.
Oriel’s clientele for dedicated Workshops includes names such as American Express Bank, Newgen Software, Aztecsoft, Unit Trust of India, Indian Oil Tanking Ltd, Jotun Chemicals,Aquapharm, Gulbrandson Chem, Maritec NV, Andromeda
Shipping, Jet Airways, L & T, TATA Telecom, Karvy Group to name a few.
Introducing Bonding! The Training Module Patient Relationship Management
Why is there a need to relook at Patient RelationShip Management
A Conversation between Oriel Academy's Facilitators
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What Is Crisis Management and Why Every Organization Needs It
A crisis is not anticipated by any organization. However, every organization eventually encounters one. A system error, an internal problem that spreads outside,…
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When Patients Are Upset: Training Frontline Staff to Respond with Empathy
Anyone who works on the frontline knows this reality well. Not every patient walks in calm and patient. Some are anxious, some are…
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Creating a Culture of Honest and Respectful Communication
Most workplace tension doesn’t come from what people say. It comes from what they don’t say - or from how they say it…
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From Translation to Transformation: Why English Proficiency Matters in Multinational Teams
In multinational teams, English is often treated as a common language - a bridge that helps people understand each other. But in practice,…
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How Professionals Can Present with Confidence in Business English
The majority of professionals are experts in their field. It's not a lack of knowledge that limits them during presentations, but rather the…
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Email Etiquette in the Corporate World: Best Practices for 2026
Email is not disappearing. However, our usage of it has evolved. In 2026, the majority of professionals read emails late at night, on…
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Body Language in Media Interviews: How to Appear Confident and Authentic
During a media interview, your body speaks louder than your words. Viewers pick up on posture, eye contact, hand movements and facial expressions…
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