For Workshop Registration:
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Register Now
01 Day Workshop On
An Exclusive Training Module In
PATIENT RELATIONSHIP MANAGEMENT
For Paramedical, Medical,Support Staff
of Hospitals,Diagnostics Centres and Clinics
BONDING! – The Boon
The Patient Relationship Management program provides a host of benefits:
-
Better services to patients -
Improved patient satisfaction -
Lower patient and visitor complaints -
Cordial relations between staff, patients and attendants -
Reflects the professionalism of the organization’s staff and creates a buzz for their efficiency and friendly way of handling issues
WorkShop Location
Mumbai
21st Nov 202610:00 AM
Venue:
Hyderabad
28th Nov 2026 10:00 AM
Venue:
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Coming Soon
01 Day
Workshop On
Bonding!
An Exclusive Training Module In
PATIENT RELATIONSHIP MANAGEMENT
For Paramedical, Medical,Support Staff of Hospitals,Diagnostics Centres and Clinics
Mumbai
Sat. 21st Nov 2026
10AM – 5.30PM
Venue:
Hyderabad
Sat. 28th Nov 2026
10AM – 5.30PM
Venue:
BONDING! – The Boon
The Patient Relationship Management program provides a host of benefits:
-
Better services to patients -
Improved patient satisfaction -
Lower patient and visitor complaints -
Cordial relations between staff, patients and attendants -
Reflects the professionalism of the organization’s staff and creates a buzz for their efficiency and friendly way of handling issues
How Is It Done – Methodology
-
Participative Lecture Mode -
Interactive Learning -
Role-Plays & Practice -
Individual Analysis, Feedback, and Correction
Border Topics Covered In The Programme
-
Understanding the Operating Environment and the need to be different as a ‘Healthcare Service Brand’ -
Managing & Handling Patients and Attendants – Their Behaviour and Expectations -
Patient Services — Bringing the Service Dimension into Action -
Being Sensitive, Caring, and Communicating Commitment -
Projecting the Right Image of the Organisation and the Self -
Patient Comeback — Creating the ‘service’ buzz -
Good Etiquette & Mannerisms – Mastering Professional Conduct -
Understanding Courtesy and Protocol -
Being a goodwill ambassador of the organisation
1-Day Workshop in Mumbai and Hyderabad on 21st November and 28th November 2026, respectively.
Register Now
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Registration Fee
The registration fee of 2999/- per participant is payable through online payment.
(Includes lunch and tea/coffee during breaks. *T&C apply)
Scan to pay:
(Register & Book a slot based on
your preferred payment options)
https://rzp.io/rzp/3xIWw9R
We Support:
Terms And Conditions
Refund :
- 1.If you wish to cancel your registration before 1st Oct ’25, no deduction will be made.
- 2.For cancellation between 2nd -15th Oct ’25, a 25% deduction will be applied.
- 3.For cancellation between 16th – 30th Oct ’25, a 50% deduction will be made.
- 4.For Any cancellation after 30th Oct’ 25, no refund will be made
- 5.For any reason, Oriel Academy decides to cancel the Workshop, full refund will be made within two weeks from the date of announcement of cancellation
Note:
1. This program is only for those who are working in the healthcare sector.
2. Certificate of Participation will be mailed within two weeks of the Programme.
General:
- The program will be video- recorded and used for the feedback, promotional, and commercial purposes at the sole discretion of Oriel Academy.
- Dispute resolution / legal matters to be settled within the jurisdiction of court in Mumbai.