BONDING: The Patient Relationship Management:
BONDING - The Boon
Introduction
Any form of illness, whether a major ailment or a simple cold, causes physical and emotional distress. This is the time for any medical practitioner to be gentle, patient, and understanding. Today, with advancements in medical sciences, healthcare service providers are investing substantially and equipping themselves with better technology, and functionally well trained medical, paramedical, and support personnel.
Yet, there are times when they have to increasingly attend to a galore of patient complaints, which are not always clinical but deal with interpersonal relations, professionalism, a lack of communication, and other behavioral issues of the staff.
Oriel presents BONDING, a training Programme on Patient Relationship Management (PRM) in Bangalore that fills a long-felt void in the Healthcare Services Sector.
What Benefits Does It Provide
BONDING equips participants with good skills in professional conduct and effective communication. Through Patient Relationship Management in Bangalore, participants will develop empathy, and sensitivity towards patients, helping them to handle patients, and visitors professionally, resulting in the creation of an efficient and friendly service-providing health organization.
Who Is It Meant For
Researched and developed by Oriel considering Indian healthcare conditions, BONDING is targeted at the Medical, Para-medical, and Support staff of Hospitals, Diagnostics Centres, Nursing Homes, Clinic Staff, and others associated with delivering healthcare services.
How Is It Done: Methodology
- Participative Lecture Mode
- Interactive Learning
- Roleplays & Practice
- Individual Analysis, Feedback, and Correction.
- Audio/Video aids.