CRISIS MANAGEMENT

Crisis Management & ORM (Online Reputation Management): Sailing Through The Choppy Waters

A crisis cannot be predicted and it could potentially strike a business anytime unannounced. The issue could be any ranging from – corporate governance to employee disputes, competitive sabotage, and incidents at a factory to regulatory action by the authorities, or simply a call by any rent-a course bridge—but, any which way, such a crisis invariably causes collateral damage.

Online / Offline

Customized Program

Certificate

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Programme Fee

₹ XX, XXX

INTRODUCTION

A crisis cannot be predicted and it could potentially strike a business anytime unannounced. The issue could be any ranging from – corporate governance to employee disputes, competitive sabotage, and incidents at a factory to regulatory action by the authorities, or simply a call by any rent-a course bridge—but, any which way, such a crisis invariably causes collateral damage. To handle and recover from it, you require a compelling strategy and impeccable implementation that could restore stability.

Our Programme offers training in comprehensive crisis management. It combines strategic planning with practical implementation to ways of protecting and rebuilding reputations to navigate complex scenarios.

WHAT BENEFITS DOES IT PROVIDE

The Crisis Management Programme helps professionals and organisations prepare for, respond to, and manage challenging situations with confidence and clarity. The training equips participants with practical strategies to handle media interactions, communicate effectively during a crisis, protect organisational reputation, and maintain stakeholder trust. It also develops the skills required to respond quickly and appropriately under pressure, ensuring clear, consistent, and credible communication throughout a crisis.

HOW IS IT DONE METHODOLOGY

What Does It Cover (A Snapshot)

Anticipation and Preparation

Prepare in advance for potential crises by identifying risks, planning responses, and ensuring your team is ready to act effectively.

Simulation of Unexpected Crisis Scenarios

Practise responding to unexpected crisis situations through realistic simulations that build confidence and improve decision-making.

Identifying Sources of Crisis

Learn how to identify potential sources of crisis and recognise warning signs before they develop into larger issues.

Handling External Environment and Pressure Groups

Understand how to manage external pressures, stakeholders, and pressure groups while maintaining effective communication.

Pre-Emptive and Response Strategy

Develop proactive and responsive strategies to address crisis situations quickly while protecting organisational interests.

Identifying Priorities and Resolutions in Managing a Crisis Situation

Identify critical priorities during a crisis and focus on practical resolutions that help manage the situation effectively.

Understanding Wet-Blanketing

Understand the concept of wet-blanketing and how strategic communication can help manage and contain negative information during a crisis.

Key Initiatives to Convey the Right Message

Learn how to develop and communicate the right messages to ensure clarity, consistency, and confidence during challenging situations.

Who Is It Meant For

Our Crisis Management & ORM Training Programme benefits Top Management and those from Operations and Frontline who are tasked with dealing with critical issues.

Programme Details

Duration

2 Days

Mode

Online / Offline

Certification

Yes

Programme Fee

₹ XX,XXX

Choose Your Training Format

Flexible training formats designed around your organisation’s needs.

Individual Training​

Personalised training designed for individual professionals.

Corporate Training

Customised training solutions designed for organisations and teams.

CRISIS MANAGEMENT

Ready to manage a crisis with confidence?

Take the next step towards stronger crisis communication, reputation management and professional preparedness.